Shipping Policy

1. Where Do We Ship?

We currently ship nationwide across Malaysia, including both West Malaysia and East Malaysia.

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2. Processing Time

All orders are processed and prepared for shipment within 1–2 business days (excluding weekends and public holidays) after your order is successfully placed and confirmed.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

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3. Courier Partner & Shipping Fees

Our Courier Partner

We ship all orders via J&T Express Malaysia, one of the country's leading courier services, to ensure reliable and timely delivery.

Shipping Fees

Shipping fees are automatically calculated based on your delivery location and the size or weight of your order.

The exact shipping cost will be displayed during checkout before payment is completed.

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4. Delivery Time

Estimated delivery times after shipment:

West Malaysia

1–3 business days

East Malaysia (Sabah & Sarawak)

5–8 business days

Please note that deliveries to remote areas may require additional time. Delays may also occur during peak shopping seasons, public holidays, or due to unforeseen circumstances such as weather conditions.

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5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use the tracking number to track your shipment through the official J&T Express Malaysia website.

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6. Contact Us

If you have any questions regarding shipping, delivery status, or your order, please feel free to contact our customer support team.

📧 Email: support@dreeporasia.com

We are always happy to assist you.