Privacy Policy

Privacy Policy

Welcome to Dreepor Store. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address

Order Information

  • Products Purchased
  • Order Details
  • Transaction Information

Please note that we do not directly store sensitive payment information such as credit card details. Payments are securely processed by trusted third-party payment providers.

Communication Information

  • Customer service inquiries
  • Email communications with our support team

2. How We Use Your Information

We use your information for the following purposes:

Order Processing

  • Process and fulfill your orders
  • Arrange shipment and delivery
  • Provide order updates and notifications

Customer Support

  • Respond to inquiries
  • Process returns, refunds and warranty requests

Website Improvement

  • Improve our products, services and website experience
  • Analyze website performance and customer preferences

Legal Compliance

  • Comply with applicable laws and regulations in Malaysia

3. Information Sharing and Disclosure

We do not sell, rent or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary with:

Logistics Partners

Your shipping information may be shared with:

  • J&T Express Malaysia

for the purpose of delivering your order.

Service Providers

Trusted third-party service providers that assist us in operating our website, processing payments and providing customer support.

Legal Requirements

When required by applicable laws, regulations or governmental authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.

While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you may have the right to:

Access Your Information

Request a copy of the personal information we hold about you.

Correct Your Information

Request corrections to inaccurate or incomplete information.

Withdraw Consent

Withdraw your consent to the processing of your personal information where applicable.

Request Deletion

Request the removal of your personal information, subject to legal and operational requirements.

To exercise any of these rights, please contact us at:

📧 support@dreeporasia.com

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic and enhance website functionality.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs.

Any updates will be posted on this page with immediate effect.

8. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

📧 Email: support@dreeporasia.com

Thank you for trusting Dreepor Store.